PDF DOWNLOAD TROUBLESHOOTING
HOW DO I ACCESS MY PDF PATTERN PURCHASES
IMMEDIATELY AFTER CHECKOUT
When your order is received, a ‘Thank you” page, you will see buttons to access your PDF patterns.
ON THE “MY DOWNLOADABLE PATTERNS” PAGE
If you are not ready to download at that moment, you can come back to the website later and go to your account, where all your PDF patterns are available on one page: https://jalie.com/downloadable/customer/products
The page is also available in the “My Account” menu that appears in the top right corner of the website after you log in:
LINK IN YOUR ORDER CONFIRMATION EMAIL
At any time, you can go to your inbox and click the download links you see in the order confirmation email. They will take you to the My Downloadable Patterns page (you will have to log in first if you have not been on the website for a while).