The website is monitored and is rarely down for long periods of time. If you have issues with a page, something not working properly or error messages that prevent you from completing a purchase, or accessing your account, please let us know.
- Check here to see if it's a computer problem or an issue with the website: https://downforeveryoneorjustme.com/
- If it is during business hours (Eastern Time), please contact us at firstname.lastname@example.org. If you are seeing an error message, please include a screenshot (or a cell phone photo of your screen).
- If it is outside business hours, post in the Facebook group https://www.facebook.com/groups/jalielife/ we monitor Facebook sporadically off hours and might be able to help you.
- If you do not use Facebook, go back to #2. We will get back to you as soon as possible.